Case Studies

Designing a Concept of Operations for Digital Marketing Support Services

Guiding a Strategic Vision for a New Alliance

Enhancing Customer Service Through Improved Dispute Resolution

Improving cash flow and customer service by insourcing collection activities

Developing a Career Management Framework

Planning and Developing a CRM Business Case

Rolling Out an Online Learning Program

Developing Capability to Establish and Deploy Data Standards

Delivering a Governance, Risk, and Compliance (GRC) Program